Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including statutory value added tax)
Domestic deliveries (Germany):
We do not charge shipping costs.
Deliveries abroad:
We calculate the shipping costs abroad according to the shipping weight:
The shipping costs abroad, for goods up to a gross weight of 31.5 kg, are calculated automatically and displayed in the shopping cart before the purchase is completed.
Free shipping for orders over 500 €
We calculate the shipping costs for bulky goods (forwarding shipments) abroad as follows:
For countries in zone 1 (Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Liechtenstein Slovakia, Slovenia)
the shipping costs for forwarding goods (over 31.5 kg gross weight) are a flat rate of 90 euros.
Free shipping for orders over 3000 €.
For all other countries, the shipping costs for forwarding goods (over 31.5 kg gross weight) are calculated according to current daily prices. The calculation is based on the size and weight of the goods.
Therefore, you can only be informed of the transportation costs after the order has been completed.
You are welcome to enquire about the transport costs using our contact form before completing your purchase. Our lightning-fast customer support will usually send you a quote in the shortest possible time.
Usually, the shipping costs are between 100 and 300 euros.
Shipping to third countries (outside the EU)
We do not charge German VAT when shipping to third countries outside the EU. Please note that you may have to pay customs duties, fees and/or taxes on imports.
Additional documents may be required for deliveries to private individuals.
Please inform yourself in advance at the customs or import authority of your country.
Orders by companies - B2B
Invoices to companies within Europe (outside Germany) do not show German VAT as part of the tax-free intra-Community delivery.
The changeover to net amounts takes place automatically as soon as a valid European VAT ID is provided.
Shipping conditions
As usual, forwarding goods are shipped free kerbside, unless a separate agreement has been made.
Delivery periods
Unless otherwise specified in the respective offer, delivery of the goods within Germany will take place within 7-14 working days, for deliveries abroad within 7-20 working days after conclusion of the contract (in the case of agreed advance payment upon Reception of your payment).
For orders where transportation is by air or sea freight (Asia, America, islands), the delivery time may vary considerably.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Availability
Please note that items remain visible to all customers until payment has been received.
In rare cases, a product may have the status "available" when you place it in the shopping cart, but may no longer be available until the order is completed. This is because another customer has purchased the item before you.
In these cases, we will notify you immediately.
Accepted payment methods
- Prepayment by bank transfer
Via PayPal Checkout:
- Payment via PayPal
- Payment via "Pay later"
- Payment by invoice (via Ratepay)
Via Mollie:
- Payment by Sofort/instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by credit card
- Payment by giropay
- Payment via Apple Pay
- Payment by SEPA direct debit
Our bank details:
Name of the bank: Sparkasse Bochum
IBAN: DE44430500010008419483
BIC: WELADED1BOC
Account holder: AYRN GmbH
If you have any questions, please read our FAQ's on the bottom of the Homepage or contact us.